Product Description
Writer: Cornelius Tjahjono Kuntjoro, dr., MPH., dr. Ph | Year rising: 2011
Quality health services are health care services that focus on customers, needs, and expectations. The book is designed to encourage practitioners of health care to change their viewpoints, which were originally oriented as service providers to be customer-oriented. It is a revision of the first edition of the book and was compiled to help health practitioners in understanding the quality of health care and simple reference services to begin applying quality management to the health care institutions where they work, as well as to students He studied medicine, dentistry, public health, nursing, and boredom, both at strata 1 and strata 2 levels.
