Philippines

Product Description:
- Non-stick hotdog waffle plates
- 850 WATTS

[FREQUENTLY ASKED QUESTIONS]

1. When will you ship out my order? 
📌If the product is ON-HAND (not pre-order), we will ship out your order within 1-2 days.

2. When will my order arrived? 
📌The delivery time will depends on the selected courier and your location. We do not have the estimated time for delivery. You may visit the courier website to track your parcel or call the courier hotline to follow up:
🚚 J&T Express Hotline: (02)8911-1888 | https://www.jtexpress.ph/index/query/gzquery.html
🚚 Ninjavan Hotline: (02) 8271-1501 | https://www.ninjavan.co/en-ph/tracking
🚚 Xpost Tracking: https://www.xpost.ph/track

3. Do you check the product prior shipping? 
📌We ensure to quality check all the product and secure the packaging prior shipping. We regret to say almost all of the damaged item are caused by the mishandling of the courier. 

4. What if I received a damaged item?
📌We highly recommend to test the product immediately after receiving and let us know immediately if any issue found. We will coordinate with Shopee regarding the issue. 
🚨However, as an important note, we do not accept return once buyer has confirmed "ORDER RECEIVED", any issue found after confirmation should be communicated directly to the brand manufacturer.

5. Is the product covered by warranty? 
📌Yes, MOST (not all) of our product are covered by local manufacturer warranty. You may visit the brand website to check for the nearest service center or contact our customer service team to know more.

👫Still got other questions? Feel free to contact our friendly customer service team for other inquiry. We are more than happy to assist you! 

CHOOSE THE CORRECT VARIATION IF THE ITEMS HAS 
(3) If the item you received is defective, please contact us immediately. 

Feedback
(1)Please kindly leave us a positive feedback (5 stars) , if you are satisfied with our items.
And you could share with your friends on  Facebook, Twitter...Thanks
(2)Please contact us before leaving any negative feedback or open a dispute on Shopee.
(3)Please give us the opportunity to resolve any problem.