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"Harvard Business school's most popular leadership class" brief introduction: we often have the illusion that the best leaders should know the answers to all the questions.They seem to be born with accurate intuition, irresistible charm, deep insight, outstanding managerial skills, and a call to inspire others.They seem so confident that they can lead people and manage their teams efficiently without effort. Reality is much more complex.The truth is that almost all successful leaders, however gifted, experience a period of confusion and uncertainty - and they feel confused, helpless, worried, and lonely.The key to a leader's ability to reach his full potential lies in how to cope with this struggle.In kaplan's view, avoiding difficulties only exacerbates the situation, and only by learning to step back and ask questions about key issues can one accurately diagnose the situation, gain insight, rally and move forward again. In harvard business school's most popular leadership class, kaplan provides a concise and compelling leadership framework to help managers improve their leadership performance.This leadership framework is built on a range of key issues, including vision and priorities, time management and work delegation, through which leaders can think deeply about their work and successfully lead your team and take control of your career.