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1. All items are on hand but tagged as "pre-order” for us to have enough time to process your orders and avoid Shopee penalties. 2. Shopee’s free shipping does not have an INSURANCE. Courier’s mishandling of packages are beyond our control and Shopee sellers are normally not liable if the buyer’s item gets damaged during shipment. However, here at , we want to be fair by giving you a refund on your next purchase for your damaged items (if there are any). 3. All customers using foul words will not be entertained. Please always transact professionally if you want to be treated properly. 4. Orders are normally shipped 2-3 days after confirmation. We’re receiving tons of orders daily that’s why it may take some time before yours get shipped. 5. If a certain variation of item is unavailable, we normally give customers the closest color/design available if we didn’t get a reply on time (please always consider that this may happen)