Books - The forbidden ones when communicating with customers (1)
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Books: Forbiddensions To Communicate With Customers Product code: 8936067594522 Author: Pham Ai Minh Translator: Thu Tran Publisher: Thanh Nien Publishing House Size: 16x23 cm Year of publication: 2017 Pages: 312 Weight: 380 grams Cover: Paperback folded hand Prohibitions When Communicating With Customers Have you ever encountered a situation because of a word, your actions make customers feel cautious and awkward? Have you ever felt customer dissatisfaction and rejection when you are introducing the product? Have you ever accidentally made customers angry and changed their mind at the last minute? The reason behind leads to these situations is because you accidentally committed to "Prohibits when communicating with customers". Therefore, in addition to cultivating and improving communication skills, you also need to learn about the forbidden things you are definitely not having to convince customers to choose. My product. The biggest negligence is in violation of the client's contraband. In the fierce competitive market today, whether you do a sales profession or follow service service service, you will have to take customers as the center. Customers are the one to decide whether to buy your purchase or not, whether to use the service you provide or not. For this reason, if you make your customer not satisfied, especially breaking things that customers do not like, all the effort you spend before to continue. Shoveling, convincing customers will all become business. Therefore, it can be said that breaking the forbidden is the biggest negligence in sales. What do you learn from "The forbiddens when communicating with customers"? There's a learning method called learning from failure. The more you understand the forbidden things, the more things that make customers not happy, the more you will know how to avoid speaking or doing those forbidden things. The book "Prohibits when communicating with customers" contain content that analyzes the dark things in contact, exchange, convincing and closing stages, helping you to have. To be clearly visualized about the things you need to avoid, so avoid. Each forbidden in each stage will be analyzed under specific circumstances. Thereby, summarize the signs from customers that you are acting inappropriately, find out the real cause that makes customers not satisfied and finally, providing solutions. Suitable for soothing, making customers want to continue buying your products. "The Forbiddens when communicating with customers" are the right choice for you? Although the book approaches the problem at a quite special angle, the guide to the problem from the actual story through specific analysis to the general lesson has helped readers have one. Clear visualization, easy to understand and accumulate self-experienced lessons for yourself. The words chosen to use are also extremely simple, do not contain too many specialized and professional terms. Therefore, even for those who first co

Product Specifications

Publishing CompanyMinh Long
LanguageVietnamese
Import/LocalLocal
Edition TypeRegular Edition
Cover TypeSoft Cover

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