Book: Combo Forbiddensation When Communication + 9 Lessons About Speaking + Who Understands Customer (TB) (1)
Book: Combo Forbiddensation When Communication + 9 Lessons About Speaking + Who Understands Customer (TB) (2)
Book: Combo Forbiddensation When Communication + 9 Lessons About Speaking + Who Understands Customer (TB) (3)
Book: Combo Forbiddensation When Communication + 9 Lessons About Speaking + Who Understands Customer (TB) (4)

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Product Description

Book: Combo Forbiddensity When Communication + 9 Lessons About Talking Talent + Who Understands Customers (TB) -The Forbiddensions When Communicating With Customers Author: Pham Ai Minh Translator: Thu Tran Publisher: Women's Publishing House Size: 16x23 cm Year of publication: 2020 Pages: 312 Weight: 380 grams Cover: Paperback folded hand In sales and customer service, there are many taboos, only understands the easy-to-shape bans when communicating with new customers without breaking, to be able to trade into a city. Work and serve customers better. The book has summarized easy-to-do taboos when communicating with customers, basically including the following aspects: receiving and meeting customers; product introduction; transactions and after delivery Service to customers; service and handle disagrees, complaints, customer complaints; mind when communicating with customers; rituals when communicating with customers... 2. 9 Lessons About Talking In Sales Author: Vuong Hoan Translator: Da Thuy Hanh and Pham Hong Yen Publisher: Thanh Nien Publishing House Size: 14.5x20.5 cm Year of publication: 2020 Pages: 356 Weight: 326 grams Cover: Paperback folded hand 9 Sales Lessons are a guidebook to improve speaking ability, including communication skills in situations such as: meeting customers, Launching customers, direct exchange, product introduction, suspected processing, responding to rejection, completing orders, coping when being criticized and behaved with Different customers. The book has comprehensively introduced the skills that seller needs in every step of communication with customers. -Who Understands Customers Sell Author: Ly Kien Lam Translator: Ha Giang Publisher: Social Labor Size: 16x23 cm Year of publication: 2021 Pages: 263 Weight: 390 grams Cover: paperback To "turn the situation upside down", you will need to learn more methods to accurately grasp your thinking, needs and psychology of purchase to provide the right product to increase. Sales. That is what the book Who understands customers, he sells goods to you.

Product Specifications

Publishing Company MinhLongbook
LanguageVietnamese
Import/LocalLocal
Edition TypeRegular Edition
Cover TypeSoft Cover

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